Southwest Airlines Is Failing California

Its Flights Are More Expensive and Less Reliable. Is Travel Across This Big State Destined to Be Miserable?

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I may have to take back everything bad I ever said about California’s high-speed rail project.

This thought ran through my head as I stood one morning last week at Gate A3 of Burbank airport, enraged and fully engaged in another of my now-frequent battles with Southwest Airlines.

My morning flight to Oakland, where I was giving an afternoon talk, had been canceled without explanation. But Southwest wouldn’t let me on an earlier flight that had room and was still sitting at the gate. The Southwest agent said he couldn’t get …

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