Why We Should Fear Emotionally Manipulative Robots

Artificial Intelligence Is Learning How to Exploit Human Psychology for Profit

“Keep going straight here!”

“Err, that’s not what the app is telling me to do.”

“Yes, but it’s faster this way. The app is taking you to the beltway. Traffic is terrible there!”

“Okay. I don’t know these roads.”

So went a conversation with an Uber driver in northern Virginia recently. But imagine it was a self-driving Uber. Would you even have that conversation, or would you be doomed to a frustrating 25 minutes on the beltway when you could have been home in 15?

And as your frustration mounts, will the AI driving …

The Weaponization of Empathy in a Hyper-Connected World

How to Live Through the Weird Next Chapter of This Ambiguous Virtue

Every time I go on Facebook I end up staring into the eyes of a puppy. Sometimes it has been mistreated, has a bad case of mange, or worse. Sometimes …

Empathy’s Evolution in the Human Imagination

What Began as an Aesthetic Response to Art Is Now a Highly Complex Neurochemical Reaction

Empathy seems to be one of the most “natural” emotions, but before 1908, no one in the English-speaking world had heard of it.

And when it did appear, “empathy” was …

Sorry, Reading Jane Austen Doesn’t Make You a Better Person

But the Arts Have Plenty to Tell Researchers About How Emotions Work

In 2013, Science published a study with the intriguing title, “Reading Literary Fiction Improves Theory of Mind.” The authors (David Comer Kidd and Emanuele Castano) claimed to have proven that …

Imagine Yourself in Your Politicians’ Shoes

Democracy and Representation Depend on Imagination and Empathy, Even, Perhaps, for the Trumps of the World

This past summer, I spent the week of the Republican National Convention in a workshop in Portland, Oregon, focused on racial justice and healing. It’s the sort of place where …

Can We Close the Empathy Gap?

Sixth Annual Zócalo Book Prize Winner Sherry Turkle Thinks We Can Learn How to Talk—and Connect—Again as Humans

Zócalo Publisher Gregory Rodriguez said he was terrified as he opened a discussion onstage at MOCA Grand Avenue with MIT’s Sherry Turkle.

It wasn’t, however, because he was moderating in front …