For a More Open Society, Keep the Internet Neutral

Metering Traffic or Filtering Speech Would Throttle Democracy and Innovation

Why would someone who spent much of his career working for a multinational telecommunications company care so much about preserving “net neutrality?”

That someone would be me. I worked for Vodafone, the British telecom giant that serves Asia, Africa, Europe and Oceania, while living in both London and The Hague. I went on to work with young technology companies, then at the U.S. State Department, and eventually to teach at UCLA Anderson School of Management.

At the State Department, I held a role as U.S. ambassador negotiating the 2012 telecom and …

Is A/B Product Testing Turning Us into Silicon Valley’s Lab Rats?

The Tech Industry Says It's Helping Us Shape the Future, But Our Clicks Could Entrap Us

A:
Test me all night, baby.

No, really. Sign me up to be the subject of A/B testing. I’d even be willing to sign a blanket consent form, right now, …

How the Internet and E-Commerce Are Hacking Protectionism

What the U.S. Can Do to Help Small Online Entrepreneurs Tap the Global Marketplace

Consider two distinct worlds only a few miles from each other. One world is that of Jennifer and Nicole, recently featured in The New York Times, who have worked all their lives …

Why the U.S. Should Stop Lecturing the World About “Internet Values”

Clueless Optimism and Bull-Headed Arrogance Make the World Safe for Big Tech, Not Real People

The World Wide Web might have been invented by a Briton working for a European research organization, but let’s face it: The internet is American. The world’s richest tech firms …

This Isn’t a First Amendment Issue, Twitter

Just Because Governing Online Speech Is Hard Doesn’t Mean It’s Forbidden by the Constitution

Earlier this month, Twitter announced that it would be using new tools to curb hate speech and harassment on its site. The news came on the heels of a …

It’s Not Your Grandparents’ Fault They Keep Getting Scammed Online

We Could Be Doing a Much Better Job of Educating Senior Citizens About Cybersecurity

In June, a collective “awwwwwh” reverberated across the Internet, as the story of a polite British grandmother who included “please” and “thank you” in her Google searches gave everyone the …