Why We Should Fear Emotionally Manipulative Robots

Artificial Intelligence Is Learning How to Exploit Human Psychology for Profit

“Keep going straight here!”

“Err, that’s not what the app is telling me to do.”

“Yes, but it’s faster this way. The app is taking you to the beltway. Traffic is terrible there!”

“Okay. I don’t know these roads.”

So went a conversation with an Uber driver in northern Virginia recently. But imagine it was a self-driving Uber. Would you even have that conversation, or would you be doomed to a frustrating 25 minutes on the beltway when you could have been home in 15?

And as your frustration mounts, will the AI driving …

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