How We Won a Historic Contract for Hotel Workers
I Work at the Waldorf Astoria Beverly Hills. My First Strike Was Scary, Empowering, Sad, and Beautiful
This piece was published as part of the Zócalo/The James Irvine Foundation public program and editorial series, “What Is a Good Job Now?” which investigates low-wage work across California.
I work as a personal concierge at the Waldorf Astoria Beverly Hills, one of the most luxurious hotels in the world. The title that I hold—the first of its kind in the hotel industry and one that required special training—does not fully explain my job responsibilities.
Unlike a typical concierge, I perform a wide range of tasks, including …
