Government Bureaucracy’s Fear of Failure Doomed HealthCare.Gov
Some California Cities Are Learning the Culture the Digital Age Requires
Three months after the disastrous launch of HealthCare.gov, there are lessons to be learned. But what are those lessons? And can California citizens and local governments learn them?
My concern for California governments in the digital age does not spring from skepticism about their interest or willingness. We are, after all, the home of Silicon Valley—the birthplace of tech start-ups. State agencies and local governments in California have been especially willing to enter the digital age. But then, so was the Obama administration. What keeps going wrong?
President Obama finds …
